🔒 PRIVACY POLICY

Carey Water Restoration of Oregon

We are committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) describes how we collect, use, and disclose personal information of users of our services, including this website (our “Site”). Please read this Privacy Policy carefully.

By using our Site, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, please do not use our Site. This Policy may be updated from time to time.

This Policy describes:

• The personal information we collect
• How we collect such information
• How such information is used
• How such information is shared
• How you can contact us

INFORMATION WE COLLECT

We and our third-party service providers may collect and process the following types of personal information about you:

• Name
• Phone number
• Email address
• Physical address
• Information you submit through our contact or emergency lead forms
• Information you communicate to us via phone, email, SMS, or social media
• IP address, browser type, mobile device model, and operating system
• Site access times and pages viewed
• Referring website URLs
• General location data derived from IP address

HOW WE COLLECT INFORMATION

We and our third-party service providers may collect personal information in the following ways:

• When you fill out a form on our Site
• When you request emergency service or a callback
• When you contact us by phone, email, or SMS
• When you interact with our ads or landing pages
• When you opt in to receive SMS text messages
• When you browse our Site (via cookies and tracking technologies)
• When you interact with our social media pages

Our Site may use cookies, tracking pixels, and similar technologies.
A cookie is a small data file stored on your device.
A tracking pixel is a small graphic used to track user activity.

HOW WE USE THE INFORMATION COLLECTED

We and our third-party service providers may use collected information to:

• Respond to emergency service requests
• Contact you regarding your inquiry
• Dispatch technicians
• Provide customer service
• Improve our website and services
• Send appointment confirmations and service updates
• Send promotional communications (if opted in)
• Conduct analytics and market research
• Improve ad targeting and lead response time
• Maintain internal records
• Comply with legal requirements

ADVERTISING & ANALYTICS

We may use cookies and tracking technologies to help:

• Understand visitor behavior
• Improve website performance
• Deliver relevant advertising
• Measure ad effectiveness

You may opt out of targeted advertising by visiting:

• https://www.aboutads.info
• https://www.networkadvertising.org

HOW WE DISCLOSE THE INFORMATION COLLECTED

We may share your personal information with:

• Internal company staff and contractors
• CRM and marketing software providers (e.g., GoHighLevel)
• SMS and email delivery platforms
• Website hosting providers
• Payment processors (if applicable)
• Legal authorities when required by law
• Third-party service providers who assist in operations

We do not sell your personal information.

SMS TEXT MESSAGING

If you opt in to receive SMS messages from us:

• We may collect your name and phone number
• Messages may include emergency responses, confirmations, or marketing messages
• Message and data rates may apply
• You may opt out at any time by replying STOP
• You may request help by replying HELP

We comply with 10-Digit Long Code (10DLC) regulations.

Your SMS data will not be sold or shared for marketing purposes outside of service delivery.

DATA SECURITY

We take reasonable steps to protect your personal information using physical, electronic, and administrative safeguards. However, no online transmission is completely secure.

CHILDREN’S PRIVACY

Our Site is not intended for children under 13. We do not knowingly collect personal information from children.

YOUR RIGHTS

You may:

• Request access to your personal data
• Request correction or deletion
• Opt out of marketing communications
• Withdraw SMS consent

To make a request, contact us using the information below.

HOW TO CONTACT US

If you have any questions about this Policy, please contact us:

Carey Water Restoration of Oregon
Phone: (503) 406-8295
Email: [email protected]
Website: https://waterrestorationportland.net/

Last Updated: January 2026